The Impact of Conversational Interface
Does your business need one?

  • Hari
  • January 26, 2018

The definition of a conversational interface has continuously evolved since its conception with the first chat engines. Its roots can be traced back to the pioneering chat engines, like AOL Instant Messenger, and have advanced into new chat platforms like Facebook, WhatsApp, and Slack. The common thread with all chat platforms—even the most sophisticated—is that they all require you to transcribe your thoughts into text. (more…)

A Quick Look Back at the 2017 Chatbot Conference

  • BenJamin Morin
  • September 25, 2017

There are a few quick observations to be made about the 2017 Chatbot Conference. First, San Francisco in September was beautiful. Second, the Chatbot community are a passionate group. The one-day conference was chock full of nuggets shared from those paving the way. There were presentations from Slack, panels of success stories and marketing ideas.  People talking about the future, the possibilities and some of the amazing technological breakthroughs that have made the current state of Chatbots possible. (more…)

Chatbots: How did we get here?

  • BenJamin Morin
  • August 30, 2017

Popular entertainment has always been the measuring stick by which we measure technology and where we are headed.  From The Jetsons to Star Trek, there seems to always be an agreement that at some point in the future, we will be able to walk up to a machine, ask for some item of food and it will be prepared for us.  That future is here and it is called Chatbots. (more…)

How DevOps is the Hero You Don’t Realize You Need

  • BenJamin Morin
  • August 15, 2017

I’m not trying to come across as saying that a DevOps resource is some super-hero who will come in and save your day.  In all honesty, they may come in and bring about some level of chaos as they begin to navigate your world.  What I do think is that they will save your business a lot of lost productivity and provide a special set of skills that will help maintain a level of service that your users and customers deserve. (more…)

The Power and Problem of Blockchain

  • BenJamin Morin
  • August 4, 2017

What a week to put a blog post out about blockchain.  The high-profile implementation (and originator) of the technology, Bitcoin, is going through a division seeing a new cryptocurrency appear called Bitcoin Cash.  This division is causing a lot of confusion and volatility on the market.  But let’s get to the point of why I am writing this post.  Blockchain, as a technology, introduces a completely fascinating notion that people should be aware of.  At the same time, it doesn’t mean everyone should drop what they are doing to implement it right away. (more…)

Should you move to the cloud?

  • BenJamin Morin
  • July 27, 2017

Before we dig into the questions you should ask yourself when moving to the cloud, let me give you the tl;dr (too long; didn’t read) for this blog.  YES, you should move to the cloud.  But I posit you should continue reading this post to understand some of the thoughts and concerns you need to consider when making the decision. (more…)

Top Takeaway’s from Mary Meeker Internet Trends 2017

  • Hari
  • June 7, 2017

Mary Meeker is arguably one of the famed investors who is highly respected for internet industry research and predictions. The presentation itself is quite exhaustive and takes more than couple of hours to digest and interpret for best use. (more…)

Five Why’s of Digital Transformation

  • Hari
  • June 2, 2017
Digital transformation

Moore’s law was framed largely keeping in mind with the hardware advancements that took place and how it was shaping the IT industry (which in the early years was more skewed towards hardware than software). It can be now safely applied to changing technologies (in this case software taking the lead). (more…)

Preparing Your Enterprise For the “AI First” world

  • Hari
  • May 30, 2017

The term Artificial Intelligence is more than six decades old and has come a long way from the fundamental doubts of whether machines can solve problems using human-like intelligence to whether they can emote and behave in similar ways to humans. (more…)